Privacy Policy

Prepared November 10, 2026 • Effective when published

This policy explains how Dear Mixed Girl® handles information associated with website visits, inquiries, online orders, and customer support.

1. Who this policy covers

This Privacy Policy describes how Dear Mixed Girl® (the “Business,” “we,” “our,” or “us”) handles personal information when people visit dearmixedgirl.com, send inquiries, use our contact forms, subscribe to communications, or purchase through the online store. It applies to the website and store rather than the independent privacy practices of third-party websites.

For privacy questions or requests, email drkayla@dearmixedgirl.com.

2. Information provided to us

Depending on how you interact with the website, we may receive your name, email address, phone number, message content, newsletter preferences, account credentials or account identifiers, billing and shipping information, order information, and details needed for customer support. A business inquiry may include organization and professional contact details.

When you make a purchase, order details may include the products selected, amounts, taxes, delivery destination, payment method information provided to the store, and order status. Do not send complete payment-card numbers or sensitive identification documents through ordinary contact forms or email.

3. Information collected through the website

When the website or its authorized service providers are used, technical information may be recorded, including IP address, browser and device information, approximate location inferred from technical data, pages visited, timestamps, and information stored through necessary cookies. Additional analytics, marketing, or embedded-content tools may collect information only to the extent those tools are enabled on the live site.

Some information is required to keep a cart active, preserve checkout choices, protect against fraud, and maintain website security.

4. How information is used

We use information to respond to inquiries; administer accounts; show product information; accept, confirm, fulfill, and support orders; calculate applicable sales tax; prevent fraud and misuse; manage returns or disputes; provide requested files or shipping updates; comply with legal and accounting requirements; and maintain or improve website operations.

Where a person subscribes or otherwise requests updates, we may use contact information to deliver those communications consistent with the choices and requirements applicable to that channel. A transactional order notice is separate from marketing communication.

5. Payments and tax services

The checkout uses WooCommerce as its store system, WooPayments for card payment processing, and Stripe Tax for applicable tax calculation. These services may receive information necessary to process or verify a transaction, assess fraud risk, calculate taxes, and maintain transaction records.

Payment credentials are handled through the payment processor’s secure payment systems. Ordinary WooCommerce order records may hold payment method, transaction identifier, and limited card details where provided by the payment processor; we do not ask customers to send full payment-card numbers by email. Any future installment method will be disclosed when offered and will have its own provider terms and privacy practices.

6. Fulfillment and digital delivery

For a physical order, the shipping name, address, contact details where needed, and order information may be shared with shipping or fulfillment providers. Hardcover preorders may be fulfilled using Amazon KDP author-copy services after publication. Providers receive the information needed to perform the applicable service.

For digital products, we may process order identifiers, purchase status, file access permissions, and download or delivery logs to make the purchased resource available and assist with access issues.

7. Website, hosting, communication, and other providers

Website hosting, WordPress and WooCommerce services, security and anti-spam tools, contact forms, email-delivery services, analytics or advertising tools where enabled, and other authorized vendors may process information as needed for their services.

These providers process relevant information in connection with the services they supply. For further information about an individual provider’s privacy practices, review its applicable privacy notice.

8. Cookies and related technologies

Cookies and similar technologies can support essential site functions such as cart sessions, checkout, account sign-in, security, and remembering settings. Where enabled, optional analytics or marketing technologies may collect information to help us understand website usage or measure communications.

Browser controls may permit cookies to be blocked or removed, although doing so can affect cart, login, or checkout functionality. We will provide any consent or choice mechanism that is required for technologies actually enabled on the site.

9. Information retention

Order, payment, tax, correspondence, and fulfillment records are kept for as long as reasonably needed for their stated purposes, to honor obligations to purchasers, resolve disputes, and satisfy applicable tax, accounting, and legal requirements. Different categories of records may have different retention periods.

Retention and deletion may also depend on the account, order, and data-protection settings used for the website. We evaluate applicable legal and operational obligations when responding to privacy requests.

10. Security

We use and rely on administrative, technical, and service-provider safeguards appropriate to the information involved. No website or data transmission can be guaranteed completely secure. If you believe a checkout, account, or message has been compromised, contact us at drkayla@dearmixedgirl.com.

We do not ask customers to send passwords or full card numbers through an ordinary support email.

11. Your choices and privacy requests

You may contact us to ask about personal information associated with your account or order, request a correction, or make an access or deletion request. We may need to verify your identity and retain information when required to complete a transaction, comply with law, or protect the rights of others.

We will evaluate requests under the privacy laws that apply to the Business and the request. If you subscribed to promotional email, the message or relevant subscription tool should provide the applicable opt-out method.

12. Children and purchases for young readers

Some Dear Mixed Girl® materials are designed for children or teenagers, but the store checkout is intended for purchasers who are legally able to enter into a purchase, including parents or guardians buying resources for minors. We do not knowingly invite children under 13 to submit personal information through store checkout without appropriate adult involvement.

If a parent or guardian believes a child supplied personal information improperly, please contact us to request review and an appropriate response.

13. External links and updates

Our pages may link to outside websites, payment services, shipping services, or other resources. Those services may follow different privacy practices, so review their policies when you use them.

We may revise this Privacy Policy to reflect changes in our website or operations. The current version and its publication or update date will be available on this page. Material changes will be communicated when required by applicable law.

14. Contact

Dear Mixed Girl® — dearmixedgirl.com

Privacy and order-support contact: drkayla@dearmixedgirl.com

Please include enough detail for us to understand the request, but avoid sending full payment-card details or other unnecessary sensitive information.