These terms apply to Dear Mixed Girl® hardcover preorders purchased through this website. They do not govern purchases made through Amazon or other products on this website.
Your hardcover purchase
Your preorder is a paid purchase of a physical 6 × 9-inch hardcover with a glossy full-color case-laminate cover and a black-and-white interior. The conference preorder price is $36.95 per copy, with standard U.S. shipping included. Applicable sales tax is added at checkout, and any tax treatment of shipping is reflected in the checkout calculation. Payment is collected when you place your order.
Publication and shipping
Publication is targeted for February 14, 2027. We expect to ship hardcover orders placed during the November 16–17, 2026 conference preorder offering by March 12, 2027. For later orders, the shipment estimate shown before payment applies. Delivery time depends on the destination and carrier. Dear Mixed Girl® will arrange direct delivery using Amazon KDP author copies after publication. An order or payment confirmation is not a shipping confirmation. Delivery transit time follows shipment. Please provide a complete, accurate delivery address and contact us promptly to request an address correction.
Cancellations, delays, and refunds
To request cancellation before shipment, reply to your order confirmation with your order number or contact drkayla@dearmixedgirl.com. If we cannot ship by the applicable shipment deadline, we will email you before the deadline with updated timing, if available, and the choice to accept the delay or cancel for a full refund of the unshipped order, including any applicable taxes. If we do not receive your agreement, we will cancel the unshipped order and promptly refund the full amount paid.
Approved refunds are returned to the original payment method. We do not substitute gift cards or store credits. Your bank or card issuer may require additional time to post a refund.
Damaged, incorrect, or missing books
Contact Dear Mixed Girl® with your order number if your book arrives damaged or incorrect, or if a shipped order does not arrive. Please keep the packaging and provide photographs when available so we can investigate and arrange an appropriate remedy. Do not return a book to Amazon or another address without contacting us first. Nothing in this policy limits rights provided by applicable law.
Order support
Reply to your order confirmation or email drkayla@dearmixedgirl.com. Include your WooCommerce order number so we can match your inquiry to your preorder.